CompTIA A+ 2012 Online Training Classes for Certification
Our updated 2012 A+ certification training program includes the new topics that are required when working as an entry-level IT
professionals. Some of the new material covered includes workplace safety, working with laptops and iOS and Android mobile devices. Our training course will prepare you with the most current materials so you
are fully prepared for the new A+ 2012 exam objectives.
A+ certification for 2012 is a solid certification that employers look for, and is the industry standard for entry-level computer technicians. Every business
uses computers and skilled technicians are in demand. An A+ certification opens the door to an exciting career in computer technology at an affordable price.
Our CompTIA online training courses cover the new 2012 exam objectives. Our online training program is available to you 24 x 7, 365 days a year. Our instructors take you step by step
through your A+ Certification training. There are also lab simulators that allow you to practice different tasks and hundreds of practice exam questions to make sure you are ready for the certification exams.
You must pass both 220-801 and 220-802 exams in order to obtain CompTIA A+ certification.
- CompTIA A+ 220-801 exam topics include computer technology fundamentals and basic networking, installation and configuration of PCs, laptops and related hardware.
- CompTIA A+ 220-802 explores the skills required to install and configure PC operating systems, in addition to configuring common features of Android and Apple iOS mobile
operating systems, including network connectivity and email.
You also have access to our trainers by email or over the internet to answer any of your questions.
Our A+ Online Certification Training Course Includes
Full Mutli Media Lessons
Lab Simulations
Instructor Mentoring Online 24 x 7 - to answer all your questions
Printable Transcripts of all lessons for easy review
Test Preps - Hundreds of online practice questions
Certificate of Completion

CompTIA Course Outline
Exam 220-801
- BIOS and Motherboards
- Difference between BIOS chip and the CMOS chip functions
- Characteristics of a CMOS setup program
- Configuration options offered by BIOS
- Built-in diagnostic features of BIOS
- Potential problems and how they are monitored by the BIOS
- Considerations involved in upgrading your BIOS
- Options for configuring the BIOS
- Maintaining the BIOS
- Expansion slots and their descriptions
- Different types of RAM slots
- Expansion bus slot types
- Bus architecture function
- Key motherboard connections
- Different motherboard components
- Memory, Expansion Cards and Storage Devices
- Memory used in computer systems
- Different types of RAM
- Expansion card installation
- Expansion cards characteristics
- Solutions for system upgrades
- Characteristics of storage devices
- Connectivity types
- Choosing a hard drive
- Hard drive installation
- Storage solutions
- How to upgrade a system hard drive
- CPUs, Connections, and Power Supplies
- Modern x86 processors
- Types of CPUs
- CPU sockets
- Control the heat generated by CPUs
- Manage and maintain CPUs
- Physical I/O connection types
- Wireless technologies
- Form factors
- Choosing a power supply
- Connectivity solutions
- Power supply requirements for a system
- Configurations, Displays, Connectors, & Peripherals
- Setting up a graphics work station
- Components of an audio/video workstation
- VDI modes of operation
- Home PC configuration considerations
- Client types
- Home servers
- Workstation set up
- Appropriate choice for a home server OS
- CRT, LCD, and projector technologies
- Installing the keyboard and mouse
- Multimedia device descriptions
- Characteristics of touch screen monitors
- Adapter cards
- Peripherals
- Network Cabling, IP Addressing, Ports, and Protocols
- Shielded and unshielded twisted-pair cabling
- Fiber cabling
- Differentiate RG-6 and RG-59 coaxial cabling
- Appropriate cabling
- Types of connectors used
- Cabling in network environments
- Connectors in anetwork environment
- Class of an IP address
- IPv4 and IPv6 addressing types
- Default subnet masks for Class A, B, and C networks
- DHCP assignment
- Use of Common ports
- Common protocols used
- Specify the class of an IP address
- Functions of common ports and protocols
- Networking Technologies
- Standards used for wireless networks
- Encryption methods used to secure wireless networks
- Features of small office/home office routers
- Techniques used to secure wireless networks
- SOHO routers
- Use of wired media to connect SOHOs to the Internet
- Types of wireless media used when connecting SOHOs to the Internet
- Types of networks
- Network topology
- Types of media used when connecting SOHOs to the Internet
- Appropriate network types for specific requirements
- Networking Devices and Tools
- Functions of different network level devices
- Advantages of NAS servers
- Characteristics of firewalls
- Features of network devices
- Networking tools and their functions
- Correct application for different network devices
- Use of appropriate network tools
- Laptops
- Laptop computer cards
- Characteristics of SODIMM
- USB flash drives
- Display technologies used for laptops
- Laptop expansions
- Select the appropriate laptop display
- How laptop components are used
- Laptop features
- Printers
- Laser, inkjet, thermal, and impact printers
- Install a printer using Windows Vista
- Installation of printers using Windows XP
- Share printers
- Install printers
- Protecting yourself when servicing a printer
- Replacing printer consumables
- Clean a printer
- Operational Procedures
- Safety of personnel in an IT work environment
- Preventative maintenance measures
- Guard against risks to data and equipment
- Dealing with power outages
- Safety of staff in an IT work environment
- Risks to data and equipment in an electronic environment
- Key traits of a model IT professional
- Dealing with customers
- Principles of information security
- Ensuring information security
- How to deal with customer complaints in a professional manner
- Steps to ensure information security
Exam 220-802
- Introducing Microsoft Windows
- Difference between Windows operating systems
- 32-bit and 64-bit operating systems
- Windows features
- Security and administrative tools
- File system types
- Characteristics of Windows OS upgrade paths
- What version of Windows
- Appropriate Windows tools for a task
- Installing and Configuring Windows
- Windows installation methods
Different Windows installation types Decisions required before running a Windows installation
Formatting options available when working in Windows Basic Windows configuration tasks Steps to take when installing Windows Configuring a Windows installation
Network commands and their functions Characteristics of key OS command tools Adding Administrative Tools to the Start menu Appropriate administrative tools determining the required commands
Administrative Tools usage
- Optimizing Windows
- MSCONFIG
Change Windows startup Manage hard drive volumes Windows migration tools Using the appropriate Windows utility Windows optimization tools
- Managing Windows
- The Control Panel
- Using the Control Panel to configure Windows
- Characteristics of a workgroup
- Connect to a network
- Improving network performance and functionality
- Windows networking features
- Preparing for a backup
- Windows maintenance tasksCharacteristics of System Protection
- Features of access control in Windows
- Windows user authentication considerations
- Options available for implementing virtualization
- Configure and maintain Windows
- Virtualization options
- Security and Data Disposal
- Social engineering techniques
- Malware attack types
- Functions of physical security and authentication
- Methods used to protect resources
- IT security best practices
- Audit types
- Security solutions
- Techniques for destroying magnetic media
- Functions of a data leakage prevention strategy
- Using an Ethernet connection to connect to a network
- How a firewall works when a connection is made
- Connect to a wireless network
- Wireless network security measures
- Dispose of and protect sensitive data
- Connecting securely to wired and wireless networks
- Mobile Devices
- Mobile device characteristics
- iOS and Android systems
- Features of iOS synchronization
- Options available when synchronizing with Android-based devices
- Manually configure e-mail accounts on mobile devices
- Mobile device solutions
- Configuring a mobile device
- Considerations involved in getting online with mobile devices
- Security characteristics of iOS and Android
- Backup options available on Android
- Managing online access with a mobile device
- Securing a mobile device
- System Troubleshooting
- Working with and maintaining personal computers
- Troubleshooting methodologies
- Troubleshooting motherboards
- Causes of RAM errors
- Troubleshoot hardware and software related problems
- Troubleshooting options offered by different Windows operating systems
- Troubleshooting methodology to work through a problem
- Troubleshooting methodology when solving motherboard, RAM and operating system issues
- CPU failures
- Electrical supply problems
- Troubleshoot hard drives
- Steps to troubleshoot RAID drives
- Sources of a hardware problem
- General Troubleshooting
- Windows issues that occur after startup
- Driver related issues
- Blue screen errors and system lockup errors
- Network troubleshooting approaches
- Network and Internet connection issues
- Options for dealing with malware
- Cleaning an infected system
- Dealing with specific system problems
- Troubleshoot network problems
- Security issues
- Video issues
- Preparing a laptop for servicing
- Considerations involved in performing specific laptop maintenance tasks
- Isolating the source of a printer problem
- Troubleshoot printers
- Display and printer issues
- Troubleshoot laptops
****Refund Policy- Student may go through a maximum of two hours of online training within 48 hours of the
purchase. Refund policy is voided if more than 2 hours of training has been completed, or if more than 48 hours has lapsed since placing order. Refund policy is voided if any portion of a course has been downloaded.
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