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A+ Online Classes
 A+ is a solid certification that employers look for and is the industry standard for entry-level computer technicians. Every business uses computers and
skilled technicians are in demand. An A+ certification opens the door to an exciting career in computer technology at an affordable price.
Our Online courses are pre-recorded classes that are available to you 24 x7 365 days a year. Our instructors take you step by step through your A+
Certification training. There are lab simulator that allow you to practice different tasks and hundreds of practice exam questions to make sure you are ready for the certification exams.
You also have access to our trainers by phone or over the internet to answer any of your questions.
Our Online Training Includes
- The Essentials and Specialist Courses for the New CompTIA 2007 Exams
- One Year of Access and Free Upgrades. Guaranteed lastest test information.
- CompTIA Approved Courseware
- Online Lab Simulators
- 24 x 7 Online Mentoring to Instructors
- Online training courses requires Cable Modem, DSL Service or T1 Connection
Prerequisite:
Understanding of Windows Operating System (2000, XP Professional, XP Home and Media Center) as a general user and basic understanding of the inside of the computer. Try our Online Exam to test if you have the necessary skills for A+ training. Have a trained counselor contact you, or call 1.800.617.5586 to sign up
Order our A+ Online Training Course for $329.00 or Network+ and A+ Online Training Course for $399.00
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Training for PC Technicians and Network Professionals
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A+ Certification Online Training Class (Diagnostic Kit NOT included) Covers New 2007 Exams
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$329.00
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A+ and Network+ Online Training Classes
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$399.00
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CompTIA A+ Online Certification Training Class Includes the following courses:
COMPTIA Essentials
Domain 1.0 Personal Computer Components
1.1 - Identify the fundamentals of using computers
- Identify the names, purposes and characteristics of storage devices
- Identify the names, purposes and characteristics of mother boards
ATX / BTX, micro ATX / BTX, Intergrated I/Os, IEEE1394, Modem, NIC, Bus Architects, SATA, SCSI, BIOS,
CMOS, External Cache, Video and Sound Cards
- Identify the names, purposes and characteristics of power supplies.
- Identify the names, purposes and characterisitics of processors / CPUs - Hyperthreading, Dual Core, Overclocking, Cache, VRM, Speed and 32 vs. 64 bit
- Identify the names, purposes and characteristics of memory- DRAM, SRAM, SDRAM, DDR ? DDR2, RAMBUS, ECC vs. non-ECC, Parity vs. Non Parity
- Identify the names, purposes and characteristics of display devices- CRT, LCD, connector types, VGA, DVI / HDMi, S-Video, Component / RGB, V-hold, refresh rate and resolution.
- Identify the names, purposes and characteristics of input devices- mouse, keyboard, bar code reader, digital cameras. MIDI, touch screen and biometric devices.
- Identify the names, purposes and characteristics of adapter cards - Video cards, multimedia, I / O (USB, Serial, Parallel and SCSI) and communicating with network and modem.
- Indenity the names, purposes and characteristics of ports and cables - USB, parallel, Serial, IEEE 1394, RJ45, RJ11, Coaxial and SPDIF.
- Identify the names, purposes and characteristics of cooling systems- heat sinks, CPU and case fans, liquid cooling and thermal compound.
1.2 - Install, Configure, Optimize and upgrade personal computer components
- Add, Remove and Configure internal and external storage devices
- Install display devices
- Add, Remove and configure basic input and multimedia devices
1.3 - Identify tools, diagnostic procedures and troubleshooting techniques for personal computer componenets
- Recognize the basic aspects of trouble shooting theory - perform backups before making changes, asses a
problem systematically, verify even the obvious, research ideas and document findings
- Identify and apply basic diagnostic procedures and troubleshooting techniques - Identify the problem, Analyze
the problem, test and inspect related components, evaluate resultsand document outcomes and results.
- Recognize and isolate issues with display, power, basic input devices, storage, memory, thermal, POST errors
- Apply basic troubleshooting techniques to check for problems - motherboard, power supply, processor CPU, memory, display devices, input devices and adapter cards.
- Recognize the names, purposes, characteristics and appropriate application tools for BIOS, self-test, hard drive self test and software diagnostic test.
1.4 - Perform preventive maintennance on personal computer components
- Identify and apply basic aspects of preventitve maintennance theory - visual and audio inspection - Drivers /
firmware updates, scheduling preventive maintennance, using appropriate tools and cleaning materials and ensuring proper environment.
- Idenify and apply common preventitive maintennance techniques for devices such as input devices and batteries.
2.0 - Laptops and Portable Devices
2.1 Identify the fundamentals pricipes of using laptops and portable devices
- Identify names, purposes and characteristics of laptop specifics - form factors, peripherals, expansion slots,
communication connections (bluetooth, infrared, cellular WAN, ethernet), power and electrical input devices, LCD technologies (XGA, SXGA, WUXGA), and input devices.
- Identify and distinguish between mobile and desktop motherboards and processors - WiFi and power management.
2.2- Install, configure, optimize and upgarde laptops and portable devices.
- Configure power management - BIOS - ACPI and indentify the difference between suspend, hibernate and standby.
- Demonstrate safe removal of lap-top hardware - hot swappable and non swappable devices
2.3 - Identify tools, basic diagnostic procedures and troubleshooting technique for laptops and portable devices.
- Use procedure and techniques to diagnose power conditions, video, keyboard, pointer and wireless card issues
2.4 Perform preventative maintennance on laptops and portable devices;
- Identify and apply common preventitive maintennance techniques for laptops and portable devices.
Domain 3.0 Operating Systems- Windows 2000, XP Professional, XP Home and Media Center
3.1- Identify the fundamentals of using operating systems
- Identify differences between operating systems, revisions, GUI, system requirements for Mac, Windows and Linux.
- Identify names, purposes and characteristics of the primary operating system components including registry, virtual memory and file system.
- Describe features of operaitng system interface- Windows explorer, My Computer, Command Prompt, Control Panel, Start Menu and Task Bar.
- Identify the names and locations, purposes and characteristics of operating system files. BOOT.INI, NTLDR, NTDETECT.COM, NTBOOTDD.SYS and Registry Data files.
- Indentify concepts and procedures for creating, viewing, managing disks, directories and files in operating systems.
3.2 - Install, configure, optimize and upgrading operating systems
- Identify procedures for installing operating systems
- Identify procedures for upgrading operating systems.
- Install / add a device including loading, adding device drivers and required software - permissions, using unsigned drivers and verifying installation of drivers.
- Identify procedures and utilities used to optimize operating systems - virtual memory, hard drives, service, setups and startup.
3.3 Identifying tools, diagnostic procedures and troubleshooting techniques for operating systems
- Identify basic boot sequence and utilities for recovering operating systems
- Identify and apply diagnostic procedures and troubleshooting techniques
- Recognize and resolve common operational issues such as bluscreen, system lock-up and application install.
- Explain common error messages and codes - event viewer, Registry, Windows reporting, Boot and Start up.
- Identify the names and locations, purposes and characteristics of operating system utilities
3.4 Perform preventive maintennance on operating systems.
- Describe common utilities for performing preventitve maintennance.
Domain A+ 4.0 Printers and Scanners
4.1 - Idenify the fundamental principles of using printers and scanners
- Identify differences between types of printers and scanner technologies.
- Identify, name, purposes and characteristics of printer and scanner components.
- Identify the names, purposes and characteristics of interface used by printers anbd scanners - USB, Network, Parallel, IEEE, Wireless and SCSI.
4.2 - Identify basic concepts of installing, configuring, optimizing and upgrading printers and scanners
- Install and configure printers and scanners
- Optimize printer performance
4.3 - Idenify tools, basic diagnostic procedures and troubleshooting techniques for printers and scanners
- Gather information about printers and scanners
- Review and analyze collected data
- Identify solutions to identified printer scanner problems
Domain 5.0 Networks
5.1 - Idenify the fundamental priciples of networks
- Describe the basic network concepts
- Identifying names, puposes and characteristics of the common network cables
- Identify names, purposes and characteristics of network connectors
- Idenify names, purposes and characteristics of technologies for establishing connectivity -Braodband, ISND, LAN /WAN, Wireless, Infrared, Bluetooth, Cellular and VoIP.
5.2 Install, configure, optimize and upgrade networks.
5.3 Identify tools, diagnostic procedures and and troubleshooting techniques for networks
Domain 6.0 Security
6.1 - Idenify the fundamental principles of security
- Identify names, purposes and characteristic of hardware and software security - Authentication, malicious software protection, files system security, firewalls and Smart Cards.
- Identify namess, purposes and characteristics of wireless security - encryption, access points
- Identify names, purposes and characteristics of data and physical sceurity - Data access, encryption, backups, data migration, password management and locking workstations.
- Describe importance and process of incidence reporting.
- Recognize and respond appropriately to social engineering situations
6.2 - Install, configure, upgrade and optimize security
- Install, configure, upgrade and optimize hardware, software and data securit - BIOS, smart cards, data migration, backups, authentications, and malicious software protection
6.3 - Idenify tool, diagnostic procedures and trouble shooting techniques for security
- Diagnose and troubleshoot hardware, software and data security
6.4 Perform preventitve maintenance for computer security
- Implement software security preventitve maintenance techniques such as installing service packs and patches and training users about malicious software prevention technologies.
Domain 7.0 A+ Saftey and Environmental Issues
7.1 - Describe the aspects and the importance of safety and environmental issues
- Identify potential saftey hazards and take preventative maintenance
- Use material Safety data sheets
- Use appropriate repair tools
- Describe methods to handle environmental and human accidents
7.2 - Identify potential hazards and implement safety procedures including ESD precautions and procedures , safe work environment and equipment handling
7.3 -Identify proper disposal procedures for batteries, display devices, chemical solvents and cans
Domain 8.0 Communication and Professionalism
8.1 - Use good communication skills including listening and tact / discretion, when communicating with customers or colleagues.
8.2 Use job-related professional behavior including notation for privacy, confidentiality and respect for the customer and customer's property.
- Use clear, concise and direct statements
- Avoid arguing with customer
- Do not minimize customer's problem.
- Avoid being judgemental and / or insulting or calling the customer names
- Avoid distractions and / or interruptions when talking to customers
Comptia A+ 220-602 IT Technician
CompTIA A+ 220-602 validates the ability to perform tasks such as installation, building, repairing, configuration,
troubleshooting, optimizing, diagnosing and preventitve maintennance in the context of the filed service or enterprise
environment. This credential is appropriate for those who work, or plan to work, in a mobile or corporate environment or
hold a postion characterized by a high level of in-person customer interaction. Candidates who pass this exam plus
CompTIA A+ Essentials will be CompTIA certified with the IT Technician designation. details
CompTIA 220-603 Remote Support Technician
This certification tests the candidate's ability in troubleshooting and interacting remotely via the telephone or e-mail.
Candidates who pass this exam plus CompTIA A+ Essentials will be CompTA certified with the Remote Support Technician.details
CompTIA 220-604 Depot Technician
CompTIA 220-604 tests the candidate's ability in work related scenarios such as repair bench that emphasize computer
repair and troubleshooting. Candidates who pass this exam plys the A+ essentials exam will be certified with the Depot Technician designation.details
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