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Cisco CCVP Certification Training for TUC Troubleshooting Unified Communications

Training for the Cisco 642-426 Troubleshooting Unified Communications TUC certification exam is the exam associated with the CCVP certification. Candidates can prepare for this exam by taking the Troubleshooting Cisco Unified Communications TUC 1.0 training course. The exam will certify that the successful candidate has the knowledge and skills necessary to troubleshoot Enterprise CallManager, Unity, and IP network deployments. The exam addresses hands-on experience in configuring, deploying, and troubleshooting Unified Communications solutions.

Our training equips network professionals with the knowledge and skills required to troubleshoot Unified Communications systems/solutions in enterprise, mid-market, and commercial deployments. Learn troubleshooting methodology, triage, resources, tools, and fixes at the integrated system/solution level, as well as for components such as Cisco Unified CallManager, Cisco Unity, videoconferencing, and network infrastructure.

TUC Training Includes 

  • 30 hours of instructor led full multi-media interactive training. The recorded version of the live now training

    Calendar of Live

    Live Now Class Schedule

     

    course.
  • One year unlimited access to Online Live Classes and recorded version 24 x 7.
  • Our courseware provides a wholly different – and uniquely effective – learning experience.
  • Train at your own pace, when you want to at Home or at Work
  • Engaging course demos and real-world examples
  • Review questions to test one's retention
  • Training conducted by Cisco Authorized Trainers with at least 10 years of experience in the field. CCIE and Double CCIE Credentials
  • Cisco Authorized Training - Guarantees you always getting the finest training available
  • Also Available
    Live Cisco TUC Training Class
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Online TUC Training Course 30 hours
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TUC Certification Training Course Content

Apply the Cisco recommended methodology used to determine general Unified communications system problems and issues

  • Describe the steps that can be used to identify a problem with a given unified communication system
  • Identify tools that can be used to identify and isolate problems
  • Correlate events (using traces, logs, and monitoring tools to identify the problem)
  • Parse and interpret trace logs and system logs

Troubleshoot call setup issues

  • Troubleshoot PSTN call setup issues
  • Troubleshoot intersite call setup issues
  • Troubleshoot intrasite call setup issues

Troubleshoot registration issues

  • Troubleshoot issues with endpoint registration
  • Troubleshoot issues with gateway registration
  • Troubleshoot issues with gatekeeper registration

Troubleshoot database issues

  • Troubleshoot database replication issues in CallManager 4.x
  • Troubleshoot database replication issues in CallManager 5.x
  • Troubleshoot 3rd party LDAP synchronization issues

Troubleshoot application issues

  • Troubleshoot voicemail integration
  • Troubleshoot CTI integration issues
  • Troubleshoot IP phone XML services

Troubleshoot media resources

  • Troubleshoot music on hold
  • Troubleshoot conference bridges
  • Troubleshoot transcoders
  • Troubleshoot MTP

Troubleshoot voice quality issues

  • Troubleshoot echo
  • Troubleshoot dropped calls
  • Troubleshoot audio quality issues

Troubleshoot security issues

  • Troubleshoot authentication issues
  • Troubleshoot certificate issues

 

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