Cisco IIUC2 Certification Classes - Implementing Cisco IOS Unified Communications Part 2 Training
 Cisco Course v1.0 | Prepares you for Cisco Exam 642-145 IIUC2
The 642-145 Exam for IIUC2 Implementing Cisco IOS Unified Communications Part 2 exam is the exam associated with the CCNA Voice Associate certification path. This exam tests a student's understanding of
installing Unified Communications Manager Express and Unity Express, with support for both SCCP and SIP endpoints, Unified Call Connector, Call Connector Mobility and PSTN Calling. In
addition, performance monitoring and maintenance tasks are covered as well as configuring Unified Messaging Gateway, and troubleshooting.
Cisco IIUC2 Certification Classes Covers
- Focus on key features and functionality of a Cisco IOS Unified Communications system
- Planning a Cisco Unified CME Installation
- Setting up of SCCP Phones and features
- Configuring SIP Phones and features
- Class of Restriction
- Call Setup and Digit Manipulation
- Configuring Call Transfer
- Configuring After-Hours Support
- Feature Access Codes
- Embedded Call Center
- Unified CME Extension Mobility
- Troubleshooting Cisco Unified CME
- Call Blocking and Toll Restriction
- Configuring Hunt Groups
- Configuring SCCP Telephony Application to support STCAPP
- Implementing Media Resources
- Transcoder configuration
- Conference Bridge configuration
- Configuring Music-On-Hold
- Features on Unified CallConnector
- Implementing the TAPI TSP on the desktop
- Configuring Cisco Unified CallConnector Mobility Server
- Setting up CallConnector Services
- Instant Messaging and Single Number Reach (SNR)
- Installing Unity Express Software for upgrades
- Configuring Unity Express for Voice Mail
- Setting up a Custom AutoAttendant using CUEEditor
- Troubleshooting CUE
- Setting up VPIM
- Configuring Cisco Unified Messaging Gateway
- Troubleshooting IOS-based Unified Communications
- Tools for troubleshooting Cisco Unified CME
- Tools for Troubleshooting Cisco Unified Messaging Gateway
- Tools for Troubleshooting CUE
Cisco IIUC2 Certification Topics
The following topics are general guidelines for the content likely to be included on the Remote Access exam. However, other related topics may also appear on any specific delivery of the
exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.
Implement Unified Communications Manager Express to support SCCP Endpoints
- Initial phone setup process
- Configuring Ephones and ephone-dns
- Configure Cisco Unified Communications Manager Express in key system or PBX mode
Configure Cisco Unified CallManager Express to support SIP Endpoints
- Configure Register-dn and voice register pools
- Perform initial SIP phone setup
Configure Cisco Unified Communications Manager Express to support PSTN calling
- Configure analog and Digital voice ports
- Dial-peers Configuring
- Digit manipulations Configurations
- Configure class of service
Configure call handling and phone features
- Configure Unified Communications Manager Express call coverage and line option features
- Call-transfer Configurations
- After hours support Configuration
- Implement Extension Mobility
- Implement B-ACD application
- Creating Forced Authentication Codes (FAC)
Implement media resources
- Conference bridges Configurations
- Configure transcoders
- Music on Hold Configurations
Implement Unified Call Connector
- Cisco applications with (CRM, UCC)TAPI integration
- Single number reach Configurations
- Setting up TAPI with Unified Call Connector
- Instant Messaging Configuration
Implement Cisco Unity Express in a Cisco Unified Communications Manager Express environment
- How to to install, backup and upgrade the Cisco Unity Express software
- Cisco Unified Communications Manager Express integration with Cue
- Configuration requirements to support the GUI
- Troubleshooting methods using the CLI or GUI
- Configuring Voice View Express
- Configuring Cisco Unity Express integrated messaging
- Custom script using the Cisco Unity Express Editor
- Live Record Configuration
- Configure Live Reply
- Message Notification Cascading
- Non Subscriber Message Delivery
Configure voicemail networking in a Cisco Unified Communications Manager Express environment
- VPIM Configuration
- Configure VPIM to provide voicemail networking between CUE modules
- Describe uses and features of UMG
- Configure CUE to autoregister with UMG
Perform Operation and Maintenance for a Cisco Unified Communications Manager Express environment
- Implement network management
- Enable cdr record collection
- Enable syslog data collection
- Describe how to locate and retrieve CUE and UMG log files
Cisco IIUC2 Class Dates and Locations - IIUC2
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