E-Commerce Training
This is a five part course all on one CD-ROM. Topics include:
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E-Commerce Curriculum (1 CD)
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$516.95
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n13184d
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E-Commerce Curriculum Training CD
Course Overview: Introduction to E-commerce
 This course provides the learner with an overview
of the state of e-commerce today. It defines electronic commerce and discusses electronic commerce elements. An overview of business-to-consumer and business-to-business
electronic commerce is given. This course also addresses issues and technologies available for companies wishing to engage in e-commerce.
Learn:
- Introduction to E-commerce.
- E-Commerce Standards.
- E-commerce in Enterprise.
- E-commerce Technology Building Blocks.
Audience: This course is intended for Managers and technical staff with little experience of e-commerce.
Total Learning Time: 7 Hour(s)
Course Contents
Unit 1: Introduction to E-Commerce
Duration: 2 Hour(s)
- Identify the advantages of e-commerce to business and consumers.
- Identify the benefits of online training, seminars, and conferences.
- Identify the functions of intranets and extranets in e-commerce.
- Identify the internal benefits of e-commerce to a business enterprise.
- Identify e-commerce customer service issues.
- Identify the benefits of business-to-business e-commerce.
- Identify the benefits of business-to-consumer e-commerce.
- Identify e-commerce communication technologies.
- Identify types of digital products.
Unit 2: E-Commerce Standards
Duration: 2 Hour(s)
- Identify the role of standards within industry.
- Identify the characteristics of the EDI and XML data mapping methods.
- Identify information transfer formats.
- Identify the role of ODBC in data management.
- Identify the features of a script.
- Identify the characteristics of the programming choices available for the development of e-commerce applications.
- Identify common server platforms and operating environments.
- Identify the features of the SSL protocol, S/MIME, and digital certificates.
- Identify methods of securing online transactions with cryptography.
- Identify standards to facilitate e-commerce.
Unit 3: E-Commerce in Enterprise
Duration: 2 Hour(s)
- Identify online marketing and promotion methods.
- Identify methods of managing online customer interactions.
- Identify the stages in a typical online transaction.
- Identify the role of e-commerce content development.
- Identify usability and compatibility considerations for Web site design.
- Identify e-commerce technical support needs.
- Identify the tools required to integrate multimedia technologies with e-commerce applications.
- Identify e-commerce technical support requirements for programming and database integration.
- Identify issues to consider when integrating e-commerce with traditional business methods.
- Identify issues to consider when maintaining an e-commerce Web site.
- Identify ways of assessing and preparing for e-commerce security risks.
- Identify areas for expanding the use of e-commerce.
Unit 4: E-Commerce Technology Building Blocks
Duration: 1 Hour(s)
- Identify the features of the virtual store.
- Identify the characteristics of the UNIX and Wintel operating system platforms.
- Identify e-commerce advertising and sales strategies.
- Identify online customer feedback functions.
- Identify options and schemes for e-commerce payment handling.
- Identify the features of the virtual organization.
- Identify the components of a Web infrastructure.
- Identify the benefits of using extranets in a B2B e-commerce environment.
- Identify key issues affecting supply chain management in e-commerce.
- Identify system architecture options for the e-commerce interface.
- Identify ways in which e-commerce can use Web infrastructure to advantage.
- Identify storefront application features.
- Identify the benefits of outsourcing Web site hosting.
- Identify the features of e-mail and webmail.
- Identify mailing list and Internet chat features.
- Identify ways of maximizing online enterprise visibility.
For more information on the rest of the courses included on the CD-ROM click the links below.
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