Cisco IPTX Training IP Telephony Express
 Description
Cisco ® CallManager Express IPTX is a solution embedded in Cisco ® IOS Software that provides call processing for Cisco ® IP phones. This solution enables the large
portfolio of Cisco ® access and integrated services routers to deliver a robust set of features commonly used by business users, thereby enabling deployment of a
cost-effective, highly reliable, IP Communications solution for the small office. Thanks to CallManager Express, customers can now scale IP telephony to a small site or
branch office with a solution that is very simple to deploy, administer, and maintain. The Cisco ® CallManager Express solution provides customers with a low-cost, reliable, feature-rich solution for a
deployment of up to 240 users.
Cisco ® Unity Express expands the Cisco ® IP Communications portfolio by providing integrated, entry-level, voice
mail and automated attendant services for the enterprise branch office or small to medium sized business. Operating
under Cisco ® CallManager Express or Cisco ® CallManager control, it offers a cost-effective voice mail solution for up
to 100 users working in an enterprise small branch office or in a small business with one or more locations.
The IP Telephony Express (IPTX) course allows students to master the important CallManager Express and Unity
Express products. Students learn to combat the challenges faced when configuring and deploying both systems.
Students leave this exciting course with the best practices from Cisco ® Systems for fully utilizing this important aspect of the Cisco ® IP Telephony solution set.
Objectives
Upon completion of the IP Telephony Express (IPTX) course, the student will be trained to:
- Describe the similarities and differences between a traditional public switched telephone network, voice networks, and IP telephony solutions
- Explain the processes and standards for voice digitization, compression, and digital signaling as they relate to VoIP networks
- Configure voice interfaces on Cisco ® voice-enabled equipment for connection to traditional, nonpacketized telephony equipment
- Configure the Cisco ® CallManager Express system from either the CLI or a GUI web interface
- Understand and configure the devices for and connections to the Cisco ® CallManager Express system
- Configure the call flows for plain old telephone service, VoIP, and default dial peers
- Describe the fundamentals of VoIP, and identify challenges and solutions regarding its implementation
- Install and configure the Cisco ® Unity Express module for voice mail services
- Troubleshoot both Cisco ® CallManager Express and Cisco ® Unity Express
- Apply QoS to the IP network with the use of the AutoQoS
- Apply your knowledge of Cisco ® CallManager Express and Cisco ® Unity Express to deploy and design an installation
Training Course includes
- 30 hours of instructor led full multi-media interactive training. The recorded version of the live now training
course.
- One year unlimited access to Online Live Classes and recorded version 24 x 7.
- Our courseware provides a wholly different – and uniquely effective – learning experience.
- Train at your own pace, when you want to at Home or at Work
- Engaging course demos and real-world examples
- Review questions to test one's retention
- Training conducted by Cisco Authorized Trainers with at least 10 years of experience in the field. CCIE and Double CCIE Credentials
- Cisco Authorized Training - Guarantees you always getting the finest training available
- We aslo offer Live Classes Nationally
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Online IPTX Training Course
Practice Exam Quizzers
Supplemental Reading Material
Simulated Labs
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$995.00
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Cisco All Access
Over 36 courses CCNA, CCNP, CCSp and CCVP
One Year Access 24 x 7 Details
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$2400.00
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IP Telephony Express IPTX Course CD-ROM or Online Training
Audience
This course is a necessity for any system or field engineers that are responsible for designing, implementing, and/or troubleshooting Cisco ® IP Telephony environments. This course is also recommended for any students attempting
Cisco ® IP Telephony certifications.
Training Prerequisites
By definition, Voice over IP (VoIP) uses an IP internetwork for its voice transport. To fully comprehend the concepts and technologies taught in this course, a working knowledge of LANs, WANs, and IP switching and routing is essential.
Although this is a packetized voice course, knowledge of traditional public switched telephone network (PSTN) operations and voice fundamentals would be helpful.
Successful completion of the following course (or equivalent experience) is strongly recommended:
Our Instructors
Outline IP Telephony Express (IPTX) Training Course
Module 1 - Introducing Cisco ® CallManager Express
- Describing Key Features of Cisco ® CallManager Express and CUE
- Explaining Differences Between Traditional Telephony and VoIP
- Discussing Challenges and Solutions with VoIP
- Describing the Cisco ®
- CallManager Express Voice
- Packet Handling Methods
Module 2 - Configuring Cisco ® CallManager Express
- Understanding Cisco ® CME Features and Functionality
- CUE Features and Functionality
- Cisco ® CME Network Parameters
- IP Phone Registration
- Ephone-dn and Ephone
- Downloading Files to the IP Phones
- Initial Phone Setup
Module 3 - Configuring PSTN Interfaces and Voice Dial Peers
- Analog and Digital Voice Interfaces
- Configuring Analog and Digital Voice Interfaces
- Dial Peers
- Call Setup and Digit Manipulation
- Class of Restriction
- ITU Supplementary Services
Module 4 - Configuring Additional Cisco ® CallManager Express Features
- Cisco ® CME GUI Features
- Configuring Phone Features
- TAPI Support for Cisco ® CME
- Network Management for Cisco ® CME
Module 5 - Configuring Cisco ® Unity Express Auto Attendant and Voice Mail
- CUE Installation
- CUE Upgrade
- Configuring and Automated Attendant
- Configuring Users and Groups
- Configuring Voice Mail
- CUE Troubleshooting
Module 6 - Introducing IP Quality of Service
- Quality of Service
- The Differentiated Services Model
- IP QoS Mechanisms
- Introducing Modular QoS CLI
- Implementing AutoQoS
Module 7 - Designing Cisco ® CallManager Express and Cisco ® Unity Express Networks
- Deployment Scenarios and Design Considerations
- Deploying Voice Mail with Cisco ® CME\
- Note: Descriptive information for courses in development is subject to change.\
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