MCITP Certification Microsoft Vista Boot Camp Class Training
 The MCITP: Enterprise Support Technician is a highly interactive 5-day developer class designed
to teach installing and migrating to the Windows Vista ™ operating system as well as configuring the systems settings, security features, network connectivity, communications and
media applications. After our 5-day MCITP for Vista : Enterprise Support Technician Training Camp, you will be able to:
- Manage workflow.
- Install and configure desktop operating systems and applications.
- Troubleshoot the desktop operating system, desktop applications, and desktop networking and connectivity.
- Install and configure Windows Vista hardware devices and drivers (including mobile and personal devices).
- Troubleshoot hardware devices and drivers (including mobile and personal devices).
- Escalate complex issues to the appropriate administrator (for example, server administrator, network administrator, or desktop configuration administrator).
- Install and test department-specific and line-of-business (LOB) applications on end-user computers.
- Change desktop configurations as needed.
- Re-image desktops as needed.
Certification Curriculum
While attending thisWindows Vista blended-learning program, you will receive a robust set of course materials that caters to each of the three primary individual learning-intake
styles (auditory, visual, and kinesthetic-tactual) – critical for a successful accelerated learning experience.
Daily lectures, labs, and review sessions are supplemented by a combination of:
- Proprietary Lab Manual & Microsoft Courseware - developed in conjunction with Microsoft, adapting Microsoft Official Curriculum to address the demands of accelerated learners.
- Self Test™ Testing Software.
Prerequisites
Candidates for the MCITP: Enterprise Support Technician are expected to have:
- Expertise in deploying Windows Vista, managing security, and troubleshooting network issues.
- Three years of experience as a tier 2 or lead support technician.
Exams
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Microsoft Windows Vista, Configuration
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Exam 70-620 *-TS
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Supporting and Troubleshooting Applications on a Microsoft Windows Vista Client for Enterprise Support Technicians
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Exam 70-622
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What is Included
Our MCITP: Vista, Configuration Boot Camp Program includes:
- Intensive Hands-on Training by Microsoft Certified Trainers utilizing our (Lecture | Lab | Review)™ Delivery
- Comprehensive Study Materials and Pre-Class Mentoring, Program Courseware, and Self-Testing Software
- Deluxe Package of Three (5) Days of Hotel Accommodations, Breakfast and Lunch, Unlimited Beverages, Snacks, and Freshly-brewed Coffee
- 24-Hour Lab and Instructor Access
- Examination Vouchers & On-site Certification Testing
- Examination Passing Policy
Should a student complete a Boot Camp Program without having successfully passed all vendor examinations,
the student may re-attend that program for a period of one year. Students will only be responsible for accommodation and vendor exam fees.
Course Content
Our MCITP certification program contains customized official Microsoft courseware which covers the following materials:
Installing and Upgrading Windows Vista
- Identify hardware requirements
- Perform a clean installation
- Upgrade to Windows Vista from previous versions of Windows
- Upgrade from one edition of Windows Vista to another edition
- Troubleshoot Installation issues
- Install and configure drivers
Configuring and Troubleshooting Post-Installation System Settings
- Troubleshoot post-installation configuration issues
- Configure and troubleshoot Windows Aero
- Configure and troubleshoot parental controls
- Configure Windows Internet Explorer
Configuring Windows Security Features
- Configure and troubleshoot User Account Control
- Configure Windows Defender
- Configure Dynamic Security for Internet Explorer 7
- Configure security settings in Windows Firewall
Configuring Network Connectivity
- Configuring networking by using the Network and Sharing Center
- Troubleshoot connectivity issues
- Configure Remote Access
Configuring Applications Included with Windows Vista
- Configure and troubleshoot media applications
- Configure Windows Mail
- Configure Windows Meeting Space
- Configure Windows Calendar
- Configure Windows Fax and Scan
- Configure Windows Sidebar
Maintaining and Optimizing Systems That Run Windows Vista
- Troubleshoot performance issues
- Troubleshoot reliability issues by using built-in diagnostic tools
- Configure Windows Update
- Configure Data Protection
Configuring and Troubleshooting Mobile Computing
- Configure Mobile Display Settings
- Configure Mobile Devices
- Configure Tablet PC software
- Configure Power Options
Deploying Windows Vista
- Analyze the business environment and select an appropriate deployment method
- Prepare a system for clean installation or upgrade
- Deploy Windows Vista from a custom image
- Perform post-installation tasks
- Troubleshoot deployment issues
Managing and Maintaining Systems That Run Windows Vista
- Troubleshoot policy settings
- Configure and manage the Task Scheduler
- Configure and troubleshoot Event Forwarding
- Apply and troubleshoot updates
- Troubleshoot performance and reliability issues
Configuring and Troubleshooting Networking
- Configure and troubleshoot network protocols
- Configure and troubleshoot network services at the client level
- Configure and troubleshoot remote access
- Troubleshoot connectivity issues
- Configure and troubleshoot wireless networking
- Configure network security
- Troubleshoot access to network resources
Supporting and Maintaining Desktop Applications
- Support deployed applications
- Troubleshoot software restrictions
- Maintain desktop applications
Class Schedule
5/5/2008 5/9/2008 Pocono Mountains, PA and Mississauga, ON
5/26/2008 5/30/2008 Huntsville, AL
6/23/2008 6/27/2008 Austin, TX
7/21/2008 7/25/2008 Pocono Mountains, PA and Mississauga, ON
8/11/2008 8/15/2008 Scottsdale, AZ
9/1/2008 9/5/2008 Pocono Mountains, PA and Mississauga, ON
9/22/2008 9/26/2008 San Francisco, CA
10/13/2008 10/17/2008 Dallas, TX
11/3/2008 11/7/2008 Pocono Mountains, PA and Mississauga, ON
12/15/2008 12/19/2008 Ft. Lauderdale, FL
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