Microsoft MOS Outlook Certification Training

MOS Outlook 2003 Course Overview

This training curriculum addresses the fundamental and essential features of Microsoft Outlook as defined by the Microsoft Office Specialist certification objectives for Outlook 2003 Specialist exam. Learners completing this series should be well prepared for the certification exam and have a solid foundation in essential Outlook skills. This curriculum consists of two Skill Builder courses: Microsoft Outlook 2003 Fundamentals; Microsoft Outlook 2003 Proficient User.

Learning Time Certification Training

6 to 8 Hours

Microsoft MOS Outlook  Fundamentals  2003 Certification Training Course

Learn to

Unit 1: Working with Messages 1.5 - 2 hours
 Identify options for addressing an e-mail message in the Select Names dialog box.
 Send an instant message from a contact.
 Identify options for responding to messages.
 Attach a file to a message.
 Attach a file to an instant message.
 Identify options in the Create Signature dialog box.
 Identify options for assigning signatures to accounts.

Unit 2: Displaying and Managing Items 1.5 - 2 hours
 Identify options in the Ways to Organize pane.
 Identify message field options
 Sort a message folder using the Sort dialog box.
 Identify options in the Filter dialog box.
 Identify options in the Find pane.
 Identify options in the Flag for Follow Up dialog box.
 Identify the message formats available in Outlook.
 Identify options for sending a message in the Message Options dialog box.
 Identify file types for saving items.
 Create a distribution list.
 

Microsoft MOS  Outlook Proficient 2003 Certification Training Course

Learn to:

Unit 1: Contacts, Tasks, Notes, and Folders 1.5 - 2 hours
 Identify options in the Contact window.
 Identify options in the Task window.
 Identify options for responding to an assigned task.
 Identify options for working with Notes.
 Create a folder.
 Move an item between folders.
 Identify options for archiving items in the Archive dialog box.
 Identify options for working with search folders.

Unit 2: Calendar, Meetings, and Printing Options 1.5 - 2 hours
 Identify options in the Appointment window.
 Identify options in the Calendar Options dialog box.
 Schedule a meeting.
 Identify options for responding to a meeting request.
 Update a meeting.
 Cancel a meeting.
 Identify options in Print Preview.
 Identify options for printing items in the Print dialog box.