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SAP Training Books
SAP BW Professional Training
 by Norbert Egger
From data modeling to optimizing data collection to maximizing reporting capabilities, this book delivers all the information that is integral to understanding
and leveraging the full potential of SAP BW. You'll uncover the many capabilities of SAP BW as you "walk through" expert, step-by-step instruction designed to enable
you to efficiently set up an SAP BW application with a user-specific data source, customized InfoCubes, data collection, and all of the necessary reporting
components. This book, which focuses on Releases 3.0 and 3.1, shows you how to avoid costly mistakes and save countless hours when you optimize key functions and essential processes.
Book Overview
From data modeling to optimizing data collection to maximizing reporting capabilities, this book delivers all
the information that is integral to understanding and leveraging the full potential of SAP Business Information Warehouse (SAP BW). Vital concepts are clearly explained with the help of practical examples, sample
solutions, and highly detailed graphics. You'll quickly learn about the many capabilities of SAP BW as you "walk through" expert, step-by-step instruction designed to enable you to efficiently set up an SAP BW
application with a user-specific data source, customized InfoCubes, data collection, and all of the necessary reporting components.
This book, which focuses on Releases 3.0 and 3.1, shows you how to avoid costly mistakes and save countless hours when you optimize key functions and essential processes.
- ˇ Detailed introduction to SAP BW: InfoObjects, InfoProvider, InfoCubes, Star Scheme, DataSources, InfoSources, Web Items, and a lot more
- ˇ SAP BW sample application: rules for transferal and extrapolation, InfoPackages, BEx Query, data collection, and Query-request
- ˇ Data modeling: Implementation of a column-oriented Infosource in an account-oriented InfoCube; Illustration of the SAP product hierarchy in data modeling, data collection, and reporting
- ˇ Functions of the Query Designers
- ˇ Functions of the SAP BW Web Application Designers
- ˇ Expandable SAP BW WebCockpit
Web Programming with the SAP Web Application Server - The Complete Guide for ABAP and Web Developers Book
 by Frédéric Heinemann and Christian Rau
First, benefit from an ABAPer's guide to the SAP Web AS architecture with an in-depth focus on those components that are critical to Internet integration: the Internet
Communication Framework (ICF) and the Internet Communication Manager (ICM), as well as the SAP J2EE Engine. Then, discover the ins and outs of BSP development
(components, event handlers, and MVC Design Pattern) and learn all about Web standards such as HTML, JavaScript, HTTP, and XML. This unique book also offers you a
thorough presentation of the key individual development tools, namely, Object Navigator, Web Application Builder, WebDAV interface, and On-line Text Repository (OTR). And, that's just the tip of the iceberg...
Book Overview
This much anticipated reference book is essential for those who need to fully understand, and become highly
proficient with, the development of Web applications (Business Server Pages or BSPs) on the SAP Web Application Server (Web AS). First, get up to speed quickly with profound insights into the SAP Web AS
architecture with an in-depth focus on those components that are critical to Internet integration: the Internet Communication Framework (ICF) and the Internet Communication Manager (ICM), as well as the SAP J2EE
Engine. Then, benefit immediately from a detailed introduction to the basics of BSP development (components, event handlers, and MVC Design Pattern). Plus, discover the ins and outs of Web standards
such as HTML, JavaScript, HTTP, and XML.
This unique book also offers you a thorough presentation of the key individual development tools, namely,
Object Navigator, Web Application Builder, WebDAV interface, and Online Text Repository (OTR). Finally, you'll learn step-by-step how to develop a fully functional Web application by leveraging the comprehensive
and practical examples provided.
- ˇ SAP Web AS architecture
- ˇ ICM, ICF, and SAP J2EE Engine
- ˇ Basic Web languages and standards
- ˇ BSP components and event handlers
- ˇ MVC Design Pattern
- ˇ Object Navigator and Web Application Builder
- ˇ Overview of classes and interfaces
- ˇ Fully functional practical examples
SAP R/3 System Administration Book
by Liane Will and Sigrid Hagemann
 Completely updated and thoroughly revised, this book is essential for IT
managers, technical consultants, and R/3 system administrators. Drawing from first-hand knowledge gathered from SAP Global Support specialists working on
the implementation of over 20,000 R/3 systems, this book teaches you how to perform all critical system administration tasks with optimal efficiency. Learn how
to make smart decisions quickly, in complex situations, with expert advice and valuable real-world tips, which also make this unique reference indispensable for
daily use. In addition, this book is an excellent resource, helping to prepare you to qualify as a Certified Technical Consultant (CTC) for R/3 Release 4.6C and Enterprise.
Book Overview
This book is an essential foundation for IT managers, technical consultants, and R/3 System administrators. With first-hand knowledge gathered from SAP Global Support specialists working
on the implementation of over 20,000 R/3 Systems, this book teaches you how to perform your daily system administration tasks with optimal efficiency. This book also helps to prepare you to qualify as a Certified
Technical Consultant (CTC) for R/3 Release 4.6 and Enterprise.
SAP Authorization System - Design and Implementation of Authorization Concepts for SAP R/3 and SAP Enterprise Portals Training Course
by IBM Business Consulting GmbH
 This practical guide offers you a detailed introduction to all the essential aspects of
SAP Authorization management. Take advantage of a proven Phase Model to help you navigate through all of the stages leading up to the implementation and
deployment of an authorization concept, from the procedural steps, to the production phase, and lastly, to the supervision phase. In addition, you'll quickly
learn how to set up authorization via the SAP R/3 Profile Generator, and benefit from in-depth coverage of the special security requirements of the SAP Enterprise
Portal as well as the SAP R/3 standards and infrastructure, which serve as a framework to develop and support SAP Authorization concepts.
Book Overview
This practical guide offers you a detailed introduction to all the essential aspects of
SAP Authorization management, as well as the necessary organizational and technical structures and tools. Take advantage of a proven Phase Model to help you navigate through all of the stages leading up to the
implementation and deployment of an authorization concept, from the procedural steps required to design the
concept, to the production phase, and lastly, to the supervision phase. In addition, you'll quickly learn how to set up authorization via the SAP R/3 Profile Generator.
This book provides in-depth coverage of the special security requirements of the SAP Enterprise Portal as well as the SAP R/3 standards and infrastructure, which serve as a framework to develop and support SAP
Authorization concepts
- ˇ Special features of the SAP Authorization System
- ˇ Fundamental principles of the SAP Authorization concept
- ˇ Internal Control System (ICS)
- ˇ Best practices for the design phase
- ˇ Best practices for the production phase
- ˇ Testing of Authorization concepts
- ˇ Audit Information System (AIS)
- ˇ SAP Enterprise Portal: components, access control and administration, integration, and more!
SAP System Operations Training
by Michael Missbach, Ralf Sosnitzka, Josef Stelzel, and Matthias Wilhelm
 This all-new book provides you with concepts and practical solutions to help optimize your SAP operations. Get in-depth information to set up a viable Standard
Operating Environment (SOE) for SAP systems, as well as time-saving tips for certification and validation of your system landscape. Plus, take advantage of
dozens of proven solutions, exclusive tips, and practical examples that enable you to better organize your SAP operations. Learn to streamline 24/7 operations, use
Service Level Agreements (SLAs), conquer change management challenges, and tackle disaster recovery and security concerns with confidence, and much more.
With system landscapes becoming increasingly more complex, administering them efficiently is proving to be equally difficult. This unique new book provides you with
concepts and practical solutions that will enable you to optimize your SAP operations. Get in-depth information to set up a viable Standard Operating Environment (SOE) for SAP
systems, as well as time-saving tips for certification and validation of your system landscape. Plus, benefit from and customize the numerous examples and case studies extracted from the worldwide operations of
many large SAP customers.
Book Overview
Take advantage of proven solutions, exclusive tips, and practical examples that enable you to better organize
your SAP operations. Learn to streamline 24/7 operations, use Service Level Agreements (SLAs), conquer change management challenges, and tackle disaster recovery and security concerns with confidence. You'll
also discover expert training recommendations for the management of IT processes. Plus, read about real-world, cross-industry customer insights on the pros and cons of outsourced solutions for your system
operation tasks. Although SAP System Operations primarily focuses on SAP systems, you can apply many of the principles found in this indispensable reference book to other ERP and mission-critical software solutions.
- ˇ Practical guidance on validation and certification regulations:
- ˇ ISO 9000
- ˇ Good IT Practices (GITP)
- ˇ Exclusive insights on exploiting SLAs
- ˇ How to set up a viable SOE
- ˇ Step-by-step instruction to streamline 24/7 operations
- ˇ Best practices for change management and quality assurance
- ˇ Understanding the pros and cons of outsourced solutions
- ˇ Optimizing the structure of your support organization
- ˇ Expert training recommendations
- ˇ Real-world customer case studies
- ˇ Proven techniques for disaster recovery / high availability and data security
...and much more!
SAP Smart Forms - Creating Forms Quickly and Easily - No Programming Required!
by Werner Hertleif and Christoph Wachter
 Move over SAPscript! SAP Smart Forms is far more convenient. This all-new
reference book teaches you the ins and outs of this key tool, released in 4.6C, and arms you with essential knowledge to master the production, functions, and
maintenance of Smart Forms. Get highly detailed, expert insights on integrating text, graphics, and data into your forms, and discover the wide array of print, e-mail, and
Web options that are all at your disposal. A comprehensive series of practice exercises ensures you'll hit the ground running with error-free form production
procedures. Plus, get volumes of additional information on program codes, sample solutions, and much more.
Book Overview
Move over, SAPscript. SAP Smart Forms is far more convenient. This book shows you how to use this key tool, released in 4.6C, and gives you all the basic knowledge for the production,
functions, and handling of Smart Forms. Learn the ins and outs of integrating text, graphics, and data into your forms, plus discover the printing, e-mail, and Web options that are available. In addition, numerous
practice exercises enable you to hit the ground running with form production procedures. An extensive appendix offers volumes of highly-detailed information. This book is an indispensable technical reference.
- ˇ Essential tools for creating forms
- ˇ Expert advice on form layout
- ˇ Elementary knot types
- ˇ What you need to know about form data
- ˇ Data output and logical sequence
- ˇ ABAP programming with forms
- ˇ Implementing and using a support program
- ˇ Special output procedures
- ˇ Migration of SAPscript forms
- ˇ New developments in Basis Release 6.10
Plus much more!
mySAP HR: Technical Principles and Programming
by Ewald Brochhausen, Juergen Kielisch, Juergen Schnerring, and Jens Staeck
 Readers get a first-hand look at the data structures of SAP HR. Learn the the ins
and outs of reading and processing data as well as best practices and proven techniques for executing customized application adjustments and drawing up
specific reports. Full details are included on SAP HR special features regarding role and authorization concepts. With an entire chapter dedicated to Internet
technologies, you get a comprehensive introduction to Employee Self-Service (ESS) and practical tips on how to best leverage these applications. Based on the
newly-released R/3 Enterprise, this book covers all of the latest information, and remains an extremely useful resource for users of earlier versions.
Book Overview
This exceptional reference book gives readers a first-hand look at the data structures of SAP HR. Learn the the ins and outs of reading and processing data as well as best practices and proven
techniques for executing customized application adjustments and drawing up specific reports. Additionally, you'll benefit immediately from full details on SAP HR special features regarding role and authorization
concepts. With an entire chapter dedicated to Internet technologies, you get a comprehensive introduction to Employee Self-Service (ESS) and practical tips on how to best leverage these applications. Based on the
newly-released R/3 Enterprise, this book covers all of the latest information, yet it remains an extremely useful resource for users of earlier versions
mySAP CRM - The Official Guidebook to SAP CRM Release 4.0
by Rudiger Buck-Emden and Peter Zencke
 Learn the essential principles of mySAP CRM as well as detailed techniques for
employing this powerful SAP solution in all customer-oriented business processes. Practical, step-by-step examples highlight important functional aspects and guide
you through the complete Customer Interaction Cycle. Plus, you'll also discover the ins and outs of key functional areas and benefit from expert advice illustrated
throughout with mySAP CRM business scenarios. A fully updated presentation of the implementation methodology, as well as the technical fundamentals of mySAP
CRM 4.0, on the basis of SAP NetWeavertm, serve to round out this formidable resource.
Discover all of the most critical functionality, new enhancements, and best practices to maximize the potential of mySAP CRM 4.0.
Book Overview
Learn the essential principles of mySAP CRM as well as detailed techniques for employing this powerful SAP
solution in all customer-oriented business processes. Practical, step-by-step examples highlight important functional aspects and guide you through the complete Customer Interaction Cycle. Plus, you'll also discover
the ins and outs of key functional areas and benefit from expert advice illustrated throughout with mySAP CRM business scenarios. A fully updated presentation of the implementation methodology, as well as the
technical fundamentals of mySAP CRM 4.0, on the basis of SAP NetWeavertm, serve to round out this formidable resource.
- ˇ Successful Customer Relationship Management
- ˇ Business Scenarios and Business Maps
- ˇ Architecture and Technology of mySAP CRM
- ˇ Understanding the Customer Interaction Cycle
- ˇ Marketing Planning: Customer segmentation, trade promotions, lead management, campaign monitoring, and success analysis
- ˇ Distribution Planning: Sales area management, opportunity management, dispatch, transport, invoicing, monitoring, and analysis
- ˇ Service: Management of customer installations, job handling and input planning, professional services, and service analytics
- ˇ Channel Management
- ˇ SAP NetWeaver
CRM with SAP Industry Solutions
by Rüdiger Buck-Emden and Jochen Böder
 Customers expect companies to consider their individual needs. This book gives
you answers to the most important questions with regard to successful, industry oriented Customer Relationship Management. Learn how various sectors cope with
challenges like globalization, deregulation, shortened product life spans and increasing customer requirements and how industry specific CRM software
solutions can help. Discover the full potential of mySAP CRM technology and SAP Industry Solutions with detailed examples of successful CRM projects and practice
oriented business processes, all logically divided by industry. Readers will also benefit from an entire chapter on service-oriented software architecture as a basis
for in-house custom applications. This book contains details on manufacturing, processing, pharmaceuticals, consumer goods, media and entertainment, transport
and logistics, telecommunications, financial services, and much more.
Book Overview
Customers expect companies to consider their individual needs. This book gives you answers to the most
important questions with regard to successful, industry oriented Customer Relationship Management. Learn how various sectors cope with challenges like globalization, deregulation, shortened product life spans and
increasing customer requirements and how industry specific CRM software solutions can help. Discover the full potential of mySAP CRM technology and SAP Industry Solutions with detailed examples of successful
CRM projects and practice oriented business processes, all logically divided by industry. Readers will also benefit from an entire chapter on service-oriented software architecture as a basis for in-house custom
applications. This book contains details on manufacturing, processing, pharmaceuticals, consumer goods, media and entertainment, transport and logistics, telecommunications, financial services, and much more
SAP Service and Support (2nd Edition) - Focusing on Continuous Customer Satisfaction
by Gerhard Oswald
 This completely revised, all-new edition gives readers a comprehensive picture of the
SAP service and support portfolio and shows you how to leverage it to optimize the long term TCO and ROI of your SAP solutions, while avoiding unnecessary technical
risks. Learn about the three cornerstones of the portfolio, SAP Solution Management Optimization, SAP Safeguarding and SAP Empowering, together with all of their
related services. Then, discover essential new aspects of the SAP community and get expert help to set up your own Customer Competence Center. You'll benefit right
away from complete chapters dedicated to the improved Premium Support offering, SAP MaxAttention, as well as full details on the new maintenance strategy.
All explanations and descriptions are bolstered by an extensive chapter on practical application, which clearly illustrates how best to apply SAP Solution Manager and
the individual services to your advantage. A detailed forecast on SAP IT Service and Application Management, SAP's extension of the ITIL methodology, also helps you plan ahead for future enhancements to SAP
customer relations.
Book Overview
This completely revised, all-new edition gives readers a comprehensive picture of the SAP service and support
portfolio and shows you how to leverage it to optimize the long term TCO and ROI of your SAP solutions, while avoiding unnecessary technical risks. Learn about the three cornerstones of the portfolio, SAP Solution
Management Optimization, SAP Safeguarding and SAP Empowering, together with all of their related services. Then, discover essential new aspects of the SAP community and get expert help to set up your own
Customer Competence Center. You'll benefit right away from complete chapters dedicated to the improved Premium Support offering, SAP MaxAttention, as well as full details on the new maintenance strategy.
All explanations and descriptions are bolstered by an extensive chapter on practical application, which clearly
illustrates how best to apply SAP Solution Manager and the individual services to your advantage. A detailed forecast on SAP IT Service and Application Management, SAP's extension of the ITIL methodology, also
helps you plan ahead for future enhancements to SAP customer relations.
- ˇ Setting Up an SAP Workflow
- ˇ Agent Assignment
- ˇ Workflow Administration
- ˇ Creating a Workflow
- ˇ E-Process Interfaces
- ˇ Using Forms
- ˇ Custom Programs
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