Server+ Certification Training Objectives
Detailed Server+ Certification Training Objectives
Part 1 Installation and Configuration
Unit 1: Basic Server Concepts (3 hours)
• Match application server models with the situations in which they are used.
• Identify the server that provides a specific underlying service.
• Match the servers that provide user-level services with the situations in which they are used.
• Match the servers that provide communication services with the situations in which they are used.
• Match the features of Windows 2000 with their benefits.
• Match the features of NetWare 5 with their benefits.
• Match the features of Linux with their benefits.
• Match the features of IDE interfaces with their benefits.
• Match IDE interfaces with their features.
• Match the components of a SCSI chain with their features.
• Match the SCSI interface types with their characteristics.
• Identify the appropriate method to terminate a SCSI chain.
• Identify the devices to be terminated on a SCSI chain.
• Create a logical drive on a server by using Create Partition Wizard.
• Match the types of bus architecture with their characteristics.
• Identify the advanced features of PCI bus architecture.
• Match the features of RAID with their benefits.
• Match RAID levels with the situations in which they are used.
• Match cables with their connectors.
• Identify the features of the Fibre Channel interface.
• Identify the functions of a NIC.
• Match network interface architectures with the situations in which they are used.
Unit 2: Server Hardware Setup (3 hours)
• Identify the activities performed while planning server installation.
• Identify the physical environment for a server setup.
• Match the ESD best practices with the situations in which they are appropriate.
• Sequence the steps to install an IDE device.
• Identify the correct sequence of steps to install a SCSI device.
• Sequence the steps to install a NIC.
• Configure an IDE device by using the CMOS setup utility.
• Configure software RAID by using Create Volume Wizard.
• Identify the steps to install hardware RAID.
• Identify the accessories required for a rack-mounted server setup.
• Sequence the steps to cut and crimp a cable.
• Sequence the steps to install a UPS.
Unit 3: Server Software Setup (1 hour)
• Sequence the activities performed during a NOS installation.
• Identify the checks that are performed before installing a NOS.
• Specify input devices used during the installation of RedHat Linux by using an installation CD-ROM.
• Configure network components during RedHat Linux installation by using an installation CD-ROM.
• Verify network connectivity by using a specified command.
• Match server documentation with the situations in which it is used.
• Identify the checks performed before updating a NOS.
• Install Service Pack 2 on Windows 2000 by using the Service Pack executable file.
• Update a device driver by using a specified option in Upgrade Device Driver Wizard.
• Install SNMP by using the Windows Components Wizard.
• Install Network Monitor by using the Windows Components Wizard.
• Install the Veritas backup software on Windows 2000 Server by using an installation file.
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Part 2: Upgrading
Unit 1: Upgrading BIOS, Processor, and Hard Disk (3 hours)
• Identify the situations in which a BIOS upgrade may be required.
• Identify the tasks included in the BIOS upgrade checklist.
• Upgrade the BIOS for a specified server by using the firmware upgrade utility.
• Match the types of processors with their features.
• Identify the situation in which a processor upgrade will substantially improve the performance of a server.
• Identify the tasks included in the processor upgrade checklist.
• Identify the option that ensures a successful upgrade after performing preupgrade checks.
• Sequence the steps to physically install a specific processor.
• Upgrade a single-processor server to a multiprocessor server by using Device Manager.
• Perform a processor postupgrade check by using Task Manager.
• Identify the situation in which a hard disk upgrade is necessary.
• Identify the tasks included in the hard disk upgrade checklist.
• Identify the preupgrade tasks to be performed before upgrading a specified hard disk.
• Sequence the steps to physically install a hard disk.
• Perform a logical upgrade on a hard disk by using the nwconfig command.
• Identify the sequence of steps to upgrade a RAID array.
• Perform a hard disk postupgrade check by using the Computer Management console.
Unit 2: Upgrading Memory and Adapter (3 hours)
• Match memory types with their features.
• Identify the situation in which a memory upgrade should be performed.
• Identify the tasks included in the memory upgrade checklist.
• Identify the checks to be performed before upgrading memory.
• Sequence the steps to upgrade the memory of a server.
• Perform memory postupgrade checks on the Linux operating system by using the System Information dialog box.
• Optimize the memory settings in Windows 2000 Server by using the System tool.
• Identify the situations in which a specific adapter upgrade is required.
• Identify the tasks included in the adapter upgrade checklist.
• Identify the checks to be performed before upgrading an adapter.
• Remove an existing device driver for a NIC by using the My Computer icon.
• Install a new device driver for a NIC by using the My Computer icon.
• Perform adapter postupgrade checks by using the Device Manager window.
Unit 3: Upgrading External Devices and Utilities (1 hour)
• Identify the tasks in the peripheral device upgrade checklist.
• Identify the checks to be performed before upgrading a peripheral device.
• Identify the type of UPS upgrade to be performed in a specific situation.
• Sequence the steps to upgrade a UPS.
• Identify the tasks in the service tools and system monitoring agents upgrade checklist.
• Match service tools with the situations in which they need to be upgraded.
• Match the methods to upgrade system monitoring agents with the situations in which they are used.
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Part 3: Troubleshooting and Problem Determination
Unit 1: Troubleshooting Basics (1 hour)
• Identify the steps of the troubleshooting model to solve a server problem.
• Identify the guidelines to be followed to troubleshoot a server problem.
• Identify the guidelines to interpret an error message recorded in a log.
• Identify the source of information to be used to troubleshoot a server problem.
• Identify the situation in which the assistance of an external expert is required.
• Identify the appropriate hardware tool used to diagnose a server problem.
• Match server problems with the appropriate software diagnostic tools.
• Match Microsoft Windows 2000 server problems with the appropriate Microsoft Windows 2000 diagnostic tools.
• Match Novell NetWare server problems with the appropriate Novell NetWare diagnostic tools.
• Match UNIX server problems with the appropriate UNIX diagnostic tools.
• Match Linux server problems with the appropriate Linux diagnostic tools.
• Match IBM OS/2 server problems with the appropriate options of the IBM OS/2 diagnostic tool, MS Diagnostics.
Unit 2: Hardware Problems (1 hour)
• Match CPU problems with their causes.
• Match RAM problems with their causes.
• Match motherboard problems with their causes.
• Match power supply problems with their causes.
• Identify the causes of hardware problems.
• Match storage system problems with the set of causes.
• Match IDE disk problems with their causes.
• Match SCSI disk problems with their causes.
• Match RAID problems with their causes.
Unit 3: Software Problems (1 hour)
• Match Windows 2000 problems with their causes.
• Match Novell NetWare problems with their causes.
• Match UNIX problems with their causes.
• Match Linux problems with their causes.
• Match an operating system with the steps for shutting down the operating system.
• Identify the cause of an application software problem.
• Identify the cause of a remote alert problem.
Unit 4: Network Problems (2 hours)
• Match the NIC problems with their causes.
• Identify the causes of the Wake-On-LAN problem.
• Match the network cable problems with their causes.
• Identify the cause of a network problem.
Unit 5: Virus and Virulent Software Problems (2 hours)
• Match the virus types with the media of infection.
• Match the virulent software types with the media of transmission.
• Identify the guideline to be implemented to prevent a virus attack.
• Sequence the steps to disinfect a computer that is infected by a virus.
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Part 4: Proactive Maintenance and Disaster Recovery
Unit 1: Proactive Maintenance (3 hours)
• Identify the types of backup.
• Identify the appropriateness of a backup strategy.
• Match the backup hardware devices with the situations in which they should be used.
• Identify the activities that follow backup guidelines.
• Identify backup-monitoring techniques.
• Create a backup on a NetWare 4.20 server by using SBACKUP.
• Restore a backup on a NetWare 4.20 server by using SBACKUP.
• Identify the server maintenance tasks that are used to perform the specified activities.
• Identify the verification that needs to be performed to ensure hardware functionality.
• Identify the appropriate UPS battery replacement technique.
• Identify the physical housekeeping activities to be performed in the server room.
Unit 2: Monitoring Performance (3 hours)
• Identify the counters of a Windows 2000 server component that should be monitored.
• Create a baseline log on a Windows 2000 server by using System Monitor.
• Create a real-time performance graph on a Windows 2000 server by using System Monitor.
• Analyze the performance of a Windows 2000 server to optimize server performance.
• Configure an SNMP agent on a Windows 2000 server by using the Windows Components Wizard.
• Match the components of the DMI architecture with their functions.
Unit 3: Disaster Recovery (1 hour)
• Identify the sequence of steps to create a disaster recovery plan.
• Match the fault-tolerance techniques with the situations in which they are used.
• Implement a disaster recovery plan based on specific situations.
• Match the devices used for protecting servers from power problems with the specific situations in which they can be used.
• Identify the appropriateness of an adapter teaming technique.
• Identify the benefits of clustering.
• Create a cluster on a Windows 2000 Advanced server by using the Cluster Service Configuration Wizard
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