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Cisco ® Unified Communications System Engineer UCSE Training Class

training classes ciscoCourse Description 5 Day Class (Includes UCSA Course)

Cisco ® Unified Communications System Engineer covers all of the topics necessary for installation, configuration, operation and maintenance of a Cisco Unity system in either a stand-alone voice mail or unified messaging environment. UCSE provides best practice information for installation, upgrades, and technical level system set up.

Class Pre-requisites

Students entering this course should have a solid understanding of Microsoft Windows 2000 and Exchange 5.5 or Exchange 2000 (MCSE recommended) plus the ability to competently program at least one manufacturer's telephone switching equipment (i.e., Cisco ® CallManager, NEC NEAX 2000 or 2400, Avaya Definitiy series, etc.)

Training Objectives

After completing this course the student should be able to:

  • Given the hardware specification for a computer messaging system of a stated capacity, identify if it meets the minimum hardware requirements for a Cisco Unity system or explain why it does not.
  • Given the hardware specification for a computer messaging system of a stated capacity, identify if it meets the minimum hardware requirements for a Personal Assistant system or explain why it does not.
  • Given a voice board that has a particular hardware set up, determine if this setup is correct for a Cisco Unity system or explain how to correct it.
  • Given a voice board that has a particular hardware set up, determine if this setup is correct for a Unity Bridge system or explain how to correct it.
  • Given a set of installed software components, determine whether this is a minimally adequate set to run Cisco Unity or explain why it is not.
  • Given a set of installed software components, determine whether this is a minimally adequate set to run Unity Bridge or explain why it is not.
  • Given a set of installed software components, determine whether this is a minimally adequate set to run Personal Assistant or explain why it is not.
  • Given a list of Cisco Unity software components, list the recommended sequence for installing the software.

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